Services and Support

Our Partnership Approach

Learning Explorer is proud to support our education partners with the most responsive and knowledgeable team you’ll find anywhere. From initial implementation to training and ongoing support, we welcome the opportunity to be a partner in your success.

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Training

Customer Success

Support

  • Flexible product training is designed to meet the needs of educators, administrators, and technical staff

  • Engaging instruction is developed and delivered by hands-on practitioners

  • Courses are role-based, easy to schedule, and delivered both live and on-demand

  • Your success is our success and you’ll see this in our responsiveness and attention to detail

  • We measure our effectiveness by user adoption, customer satisfaction, and learning results attainment

  • We value each relationship and work to understand—and help you meet— your learning and organizational goals

  • We pride ourselves on our highly responsive, U.S.-based support with record-fast turnaround

  • With product-specific support teams, we have have experienced, enthusiastic power users helping you every step of the way

  • Live support, video, how-to documentation, and knowledge bases are easy to access

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